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Privacy Policy

Legal Disclaimer

1. No Warranties or Guarantees
 
The information provided on this website is for general informational and promotional purposes only. While we strive to ensure the accuracy and reliability of the content, Customer XR makes no warranties or guarantees, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or related graphics contained on the website. Your reliance on such information is strictly at your own risk.
 
2. Limitation of Liability
 
Under no circumstances shall Customer XR, its affiliates, partners, employees, or agents be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your access to or use of this website, even if advised of the possibility of such damages.
 
3. External Links
 
This website may contain links to third-party websites for additional resources or convenience. Customer XR does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Accessing such links is at your own discretion.
 
4. Intellectual Property
 
All content, including but not limited to text, images, graphics, logos, and software on this website, is the property of Customer XR or its content suppliers and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any material without prior written permission is strictly prohibited.
 
5. Professional Advice Disclaimer
 
Any information on this website, including but not limited to blog posts, case studies, and product descriptions, is not intended as professional, legal, financial, or business advice. You should consult a qualified professional before making any business or technology-related decisions.
 
6. Changes to This Disclaimer
 
We reserve the right to modify, update, or remove any part of this disclaimer at any time without prior notice. It is your responsibility to review this page periodically for changes.
 
7. Governing Law
 
This Legal Disclaimer is governed by and construed in accordance with the laws of the State of New York without regard to its conflict of law principles.

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and our XR applications, including those available through the Meta Store. Please read this policy carefully to understand your rights and our responsibilities.
 

1. Information We Collect
 

Through the App:

We do not collect, store, or process any personal data through the Customer XR app itself. Users are not required to enter any personal information within the app, and we do not track behavior or usage data in-app.
 

Through Our Website (Optional External Link):

When you visit our website or interact with external links from the app to the website, we may collect:

  • Personal Information: Such as your name, email address, phone number, and company name, only if you voluntarily submit this information via contact forms.

  • Cookies and Tracking Technologies: We may use cookies and similar technologies to analyze website traffic and enhance user experience.
     

2. How We Use Your Information
 

We use the information collected only through our website for the following purposes:

  • To respond to inquiries or service requests submitted via the contact form.

  • To improve the usability and functionality of our website.

  • To comply with legal obligations or respond to lawful requests from authorities.

We do not use or collect any data through the app.
 

3. Data Deletion and User Rights

You have the right to request access to or deletion of any personal data you’ve submitted through our website.

  • To request data deletion, please email us at info@customerxr.com with the subject line: “Data Deletion Request.”

  • We will delete your data within 30 days of receiving your verified request, free of charge.

  • We do not charge any fee for processing data deletion requests.
     

When We May Deny a Deletion Request:

We may decline deletion requests if:

  • The data is required to comply with legal obligations.

  • The data is necessary to resolve disputes or enforce agreements.

  • The request cannot be verified due to lack of identifying information.
     

We will always provide an explanation if a request cannot be fulfilled.
 

4. How We Share Your Information
 

We do not sell, rent, or trade your personal information.
 

We may share your data with:

  • Service Providers assisting in website management or business operations, under strict confidentiality agreements.

  • Legal Authorities, when required by law or to protect the safety of users and property.
     

5. Data Security
 

We implement reasonable security measures to safeguard your data. However, no method of online transmission or storage is completely secure. While we do our best to protect your information, we cannot guarantee its absolute security.
 

6. Third-Party Links
 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before sharing any personal data.
 

7. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our app or website constitutes your agreement to the revised policy.
 

If you have any questions about this Privacy Policy or wish to request data deletion, please contact us at:
📧 info@customerxr.com

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